Privacy Policy

Privacy Policy

PoOnHand, Inc. ("we" or "our company") values and is committed to the protection of user privacy and personal information. This Privacy Policy details how we collect, use, manage, and safeguard user information. This policy applies to all services provided by PoOnHand.

If you have any questions regarding this policy or related issues, please feel free to contact us via online customer service or email.

This Policy Will Help You Understand the Following:

  1. How we collect and use your information
  2. How we share, transfer, and publicly disclose your information
  3. How we protect and store your information
  4. How you can manage your information
  5. Notification and amendment of this policy
  6. How to contact us

This Privacy Policy is a fundamental legal document governing your use of PoOnHand products and services. Please read this policy carefully before registering an account, and ensure that you fully understand and accept it. If we update this Privacy Policy, your continued use of our products and services signifies your acceptance of the revised terms.

1. Collection of User Information

1.1 Registering as a User

To register as a user and enjoy enhanced services, you are required to provide an email address, username, and password. You may also provide additional information such as your full name, gender, occupation, industry, and company name to enable us to offer personalized services. You may choose not to provide certain information, though this may limit access to some features.

1.2 Displaying and Recommending Products

To improve our products and services and provide personalized browsing and search experiences, we may collect and store information such as browsing and search history, device information, IP address, and other data to analyze your preferences.

1.3 Collecting Information While Using Services

To provide relevant search results and optimize user experience, we may collect information about your usage, including device information (such as device type, OS version, settings, and location) and log information (such as search queries, IP address, browser type, and visit date).

1.4 Other Uses

With your consent, we may obtain information from other sources to enhance our user database. If we intend to use information for purposes not outlined in this policy, or if we use collected information for a new purpose, we will first obtain your permission.

2. Protection and Security Measures

2.1 Safeguards

We take reasonable measures to protect collected user information, including setting up a dedicated data security team to prevent unauthorized access, modification, or loss of information. Specific measures include:

  • Using encryption technologies such as TLS to secure data transmission
  • Applying data masking techniques to enhance security
  • Establishing a strict data access control system with multi-factor authentication
  • Conducting regular security audits and monitoring for unauthorized access

2.2 Incident Notification

In the event of a security incident, we will promptly investigate and take corrective action, notifying users by email or website announcements and advising them to change their passwords.

While we strive to ensure security, we cannot guarantee complete protection when data is transmitted through insecure channels. We encourage users to adopt good security practices, such as updating passwords regularly.

3. Storage of User Information

We take appropriate security and technical measures to store and protect user information, limiting access to authorized employees and necessary third parties, who are required to maintain confidentiality. In cases involving data transfer to other countries, we will inform users and obtain consent as required.

4. Use and Sharing of User Information

We may share your information with partners to provide required services or to display content of interest. We will not disclose information to unrelated third parties without your consent, except in the following situations:

  • With your permission
  • When you use a sharing function
  • When specified by service agreements
  • When required for legal purposes, such as fraud prevention or security enforcement

5. Management of User Information

Once registered, you may view, modify, or delete your submitted information at any time. You may also request updates or corrections through our customer service. We will verify your identity before proceeding with any updates.

If you have any comments or suggestions about this policy or information practices, you can provide feedback via customer service channels, and we will respond promptly.

6. Modifications to the Privacy Policy

As our business evolves, we may update this Privacy Policy. We will inform you of significant updates through our website or by email. We encourage you to regularly visit our website to stay informed of the latest terms.

If you have questions regarding this Privacy Policy, please contact us via online customer service or email us at [email protected], and we will address your concerns promptly.